Project overview
An anonymized case study for a courier operator coordinating parcel booking, hub transfers, and COD collection.
An anonymized case study.
Code Bondhu IT delivered tracking workflows with branch-level accountability.
Client problem
Parcel status updates and COD handoffs were communicated manually, causing delivery disputes and delayed collections.
Solution delivered
A courier management system with booking, hub scans, rider assignment, POD capture, and COD reconciliation.
Key features
- Parcel booking and labeling
- Hub inbound and outbound scans
- Rider assignment
- Delivery proof capture
- COD collection tracking
- Merchant settlement reports
- Branch performance KPIs
- Customer tracking portal hooks
Workflow improvement
Branches scan parcels at each hop while riders confirm delivery and COD in the app, giving managers live pipeline visibility.
Technology stack
Built with a modern TypeScript stack for secure role-based workflows and reporting.
- Next.js
- TypeScript
- Tailwind CSS
- Supabase
- PostgreSQL
Business impact & results
- Centralized operations
- Faster reporting
- Reduced manual tracking
- Cleaner approval workflow
- Better management visibility
Important dashboard screens
Key product views that show how teams run daily operations inside this software.
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