Leads trapped in spreadsheets with no ownership or SLA
Challenges
CRM failures we replace
Contact and account models, pipeline stages, tasking, follow-up automation, reporting, and integration contracts into ERP journals and ecommerce orders — with segregation-aware access for partner networks.
Business Problems
Partner commissions calculated outside billing truth
Follow-ups that depend on individual memory, not system tasks
Activity history that cannot survive audits or diligence
Our Solutions
Owned pipelines with SLA timers and escalation
Commission rules tied to ERP billing truth
System tasks replacing memory-based follow-ups
Exportable activity history for audits
Capabilities
CRM capabilities
Leads & pipeline
Stages, scoring, assignment rules, and SLA timers with escalation.
Activity timelines
Calls, visits, notes, and exports for audits and partner reviews.
Tasks & follow-up
Reminders, queues, and supervisor dashboards for revenue hygiene.
Automation & reports
Triggers into ERP and messaging with funnel and cohort reporting.
Industries
Industries where CRM earns revenue fastest
Vertical CRM depth with shared cores — pipelines, tasks, and partner portals.
Real estate & property sales
Inventory, broker workflows, EMI, and booking approvals.
View industry
Corporate & B2B sales
Account hierarchies, contract pricing, and executive rollups.
View industry
Education admissions
Lead nurturing, fee follow-ups, and guardian communications.
View industry
Healthcare patient CRM
Appointment follow-ups, packages, and referral tracking.
View industryFoundation
Technology stack
React
TypeScript
Tailwind
Supabase
PostgreSQL
API
RLS
Cloud Hosting
Authentication
Realtime
Analytics
- Next.js (App Router)
- React
- TypeScript
- Tailwind CSS
- PostgreSQL
- Supabase
- REST & GraphQL APIs
- Edge-ready hosting
- Activity webhooks
- Export & audit APIs
- SSO-ready auth
Outcomes
Business outcomes
Fast Delivery
Thin vertical slices and weekly demos — value in weeks, not quarters.
Scalable Architecture
Typed APIs, modular boundaries, and infrastructure that grows with branches.
Secure Development
Role-based access, audit trails, and secrets hygiene from day one.
Bangladesh Support
Local team in Bangla and English — on-site when change management needs it.
Training Included
Role-based enablement, quick cards, and documentation your staff can use.
Long-Term Partnership
Hypercare, runbooks, and roadmap cadence beyond go-live.
Outcomes
What you gain after implementation
Business outcomes our clients report — not technical feature lists.
Inventory Accuracy
Stock levels you can trust across branches, warehouses, and counters.
Production Visibility
See work-in-progress, orders, and output without chasing spreadsheets.
Collection Tracking
Customer dues, dealer collections, and route cash visible before month-end.
Sales Monitoring
Daily sales, branch performance, and targets in one dashboard.
Customer Management
Leads, follow-ups, and customer history connected to billing and service.
Automated Reporting
Management reports ready for review — not rebuilt from exports every week.
Process
How we implement CRM
- 1
Discover
Workshops, risk register, and integration inventory.
- 2
Plan
Architecture, milestones, and acceptance criteria.
- 3
Design
UX flows, data contracts, and prototype slice.
- 4
Develop
Iterative builds with weekly shippable increments.
- 5
Test
QA, load paths, reconciliation, and failure drills.
- 6
Launch
Cutover, redirects, training, and go-live support.
- 7
Support
Runbooks, on-call tiers, and optimization reviews.
Platform
Related ERP modules
Composable modules that power this service delivery.
Connectors
Supported integrations
Payment, messaging, and infrastructure connectors for Bangladesh operations.
Explore
Connect CRM to your stack
Contextual paths across services, industries, case studies, and resources.
Related Services
Automation
Idempotent integrations, SLAs, and immutable execution logs for audits.
View serviceERP software
Branch rollups, accountable exceptions, and reconciliation-friendly journals.
View serviceCustom software
Composable services, security-aware delivery, and integrations your ops team can run.
View serviceIndustry Pages
Case Studies
Proof
Case Studies
Proof
Case studies
Production-ready modules and measurable outcomes from Bangladesh deployments.
Case study
Real Estate CRM for Lead, Booking & Installment Management
A real estate CRM workflow built for lead tracking, property and project management, booking, installment collection, follow-up reminders, customer ledger, and sales team reporting.
Production-ready modules · Measurable outcomes
View Case Study →Case study
Real Estate Agent CRM for Lead, Follow-up & Property Booking
An anonymized real estate agent CRM for lead pipelines, site visits, property shortlists, booking follow-ups, and sales reporting.
Production-ready modules · Measurable outcomes
View Case Study →Case study
Education Management System for Student, Fee, Attendance & Result Workflow
An anonymized education management system case study covering student profiles, admission, fee collection, attendance, result management, notices, reports, and admin dashboard.
Production-ready modules · Measurable outcomes
View Case Study →Case study
Hospital Management Software for Patient, Billing & Appointment Workflow
An anonymized hospital management software case study built around patient registration, appointment scheduling, doctor chamber workflow, billing, pharmacy stock, reports, and admin dashboard.
Production-ready modules · Measurable outcomes
View Case Study →
Case study
Bondhu AI Agent — AI Customer Support & Business Automation SaaS
An AI SaaS platform for customer support automation, lead qualification, appointment booking, and knowledge retrieval using trained business-aware AI agents.
Production-ready modules · Measurable outcomes
View Case Study →Case study
Dealer Distribution Management System for Order, Stock & Collection
An anonymized dealer distribution system for territory orders, stock allocation, collection tracking, route planning, and sales reporting.
Production-ready modules · Measurable outcomes
View Case Study →Proof
Client proof
Client proof
Client proof from Bangladesh deployments
Real projects — manufacturing ERP, hospital software, POS, and CRM.
HealthcareHospital Software
Hospital Management
Patient records, appointments, billing, and pharmacy in one HIMS.
Read case studyBilling disputes dropped when OPD, pharmacy, and accounts shared one patient record.
EducationSchool Management
Education Management
Fees, attendance, exams, and results managed in one EMS.
Read case studyFee collection and attendance reports no longer live in separate notebooks.
Real EstateReal Estate CRM
Real Estate CRM
Leads, bookings, installments, and broker follow-ups centralized.
Read case studySales teams stopped losing leads between WhatsApp chats and Excel trackers.
DistributionDistribution ERP
Dealer Distribution
Territory orders, stock allocation, and collection tracking connected.
Read case studyRoute collections and dealer dues are visible before month-end surprises.
Trust
Why teams trust Code Bondhu IT
Why Code Bondhu IT
Trusted ERP implementation partner in Bangladesh
Led by Nahid Ferdous Priom and Abdullah Al Masum — Code Bondhu IT delivers ERP, POS, and custom software with ongoing support.
- ERP Software Company in Bangladesh
- 50+ Projects Delivered
- 10+ Industries Served
- Bangladesh-Based Team
- Ongoing Support
- Custom Development
Trusted ERP partner
Code Bondhu IT
Serving Bangladesh since 2017
- Company
- Code Bondhu IT
- Location
- Dhaka, Bangladesh
- Experience
- 8+ years
- Industries served
- 10+
- Projects delivered
- 50+
Leadership: Abdullah Al Masum · Nahid Ferdous Priom
Case studies
Related success stories
Contextual case studies that strengthen topical authority for this page.
FAQ
CRM Software Bangladesh — common questions
Can you integrate CRM with our existing ERP?
Yes — we map accounts, orders, and commission rules with idempotent sync and exception queues finance can clear.
Do you build industry-specific CRM?
We specialize in real estate, distribution, education, and corporate B2B — with vertical fields without sacrificing a clean core model.
Can partners or brokers use the CRM?
Yes — segregated partner portals with scoped visibility, activity logging, and approval gates for commissions.
How is CRM priced?
Milestone-based delivery with a thin pipeline slice first — then expansion by branch, product line, or integration depth.
How much does CRM software Bangladesh cost?
CRM scope depends on pipeline complexity, partner portals, and ERP integration depth.
Does CRM software Bangladesh connect to billing?
Commissions and invoices can handshake with ERP journals when configured.
Do you provide support after ERP go-live?
Yes — training, documentation, and support retainers with defined response windows.
Can we start with one module and expand?
Composable modules let you activate inventory, sales, and accounts first, then add production, CRM, or POS.
Do you work outside Dhaka?
Yes — we serve Chattogram, Sylhet, Rajshahi, Khulna, and nationwide with remote and on-site delivery.
Related reading
- Best ERP Software BangladeshBuyer's guide for ERP shortlisting.
- ERP vs SpreadsheetWhen Bangladesh teams should upgrade from Excel.
- Custom ERP vs Off-the-ShelfFit, TCO, and Bangladesh context.
- Industry ERP GuidesVertical ERP pages by sector.
- Real Estate CRM Industry
- CRM Module
- ERP Software Bangladesh
- Book Free Consultation
Ready to Transform Your Sales Pipeline?
Book a consultation for architecture review, integration mapping, or a thin vertical slice — or call us for fast routing to the right engineer.